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Terms of Service

These terms explain the rules for accessing and using the Kovina platform (formerly PropertyPal).

Effective · September 8, 2026

01Acceptance of terms

By accessing Kovina, you agree to these terms and our Privacy Policy. If you use the platform for an organization, you confirm that you have authority to accept these terms on its behalf.

02Accounts and access

You are responsible for accurate account details, keeping login credentials secure and all activity under your account. Tell us promptly if you suspect unauthorized use.

03Acceptable use

You may use Kovina for lawful property-management purposes. You must not misuse the service, interfere with its operation, attempt unauthorized access, upload harmful code, or use the platform to violate another person's rights.

  • Only upload content you have the right to use.
  • Keep tenant and property records accurate and lawful.
  • Do not resell or reverse engineer the service without permission.

04Your content

You retain ownership of content you upload. You grant Kovina the limited permission needed to host, process, back up and display that content so we can provide the service.

05Plans and payments

Paid plans, prices and renewal periods will be shown before purchase. Unless otherwise stated, subscriptions renew automatically and applicable fees are non-refundable except where required by law.

06Service availability

We aim to keep Kovina reliable, but features may change and temporary interruptions may occur for maintenance, security or events outside our control.

07Disclaimers and liability

Kovina is a management tool and does not provide legal, tax, financial or real-estate advice. To the extent permitted by law, the service is provided as available.

08Changes and contact

We may update these terms and will post the revised date on this page. For questions, visit our contact page.

Questions? Visit our contact page.