Your data matters
Privacy Policy
Learn how Kovina (formerly PropertyPal) handles and protects your information.
Last updated · November 7, 2026
01Information we collect
We may collect account details such as your name, email address, phone number and role. When you use Kovina, we may also store property records, resident details, lease documents, maintenance notes and payment-related references that you choose to add.
- Account and profile information.
- Property, tenancy and document-vault content.
- Device, browser and general usage information.
- Messages sent through our contact or support forms.
02How we use your information
We use this information to provide the service, secure your account, improve platform performance, respond to support requests and send important product or account notices. We do not sell personal information.
04Data security and retention
We use reasonable administrative and technical safeguards designed to protect stored information. No online system is completely risk-free.
05Your choices and rights
You may ask to access, correct or delete eligible personal information. Some records may need to be retained for security, fraud prevention or legal compliance.
07Contact us
Questions about this policy can be sent through our contact page.
Questions? Visit our contact page.